12 answers
Planning & booking
Can I book instantly on this website?
No. The website prepares an enquiry for our team. Availability, the total price, supplier conditions, and confirmation are discussed before a booking is made.
How do I request a quote?
Choose Flights, Stays, or Holidays, fill in your destination and dates, and select Get a quote. Review the summary and open WhatsApp to send the prepared enquiry. You can also call +91 8909481288.
Can you help with international travel?
You can enquire about domestic and international flights, stays, and holidays. Share your route and dates so the team can discuss available options.
What should I include in my enquiry?
Include the departure city where relevant, destination, travel dates, number and ages of travellers, approximate budget, and any preferences. Mention children and infants when you speak with the team so the quote reflects your group.
Payments & changes
Are the destination cards fixed packages?
No. They are travel inspiration. They do not advertise a fixed price or guarantee a particular hotel, itinerary, flight, or inclusion.
How do I pay for a confirmed option?
There is no online checkout on this website. Confirm the written quote and verify payment instructions by contacting Airsupport directly before paying. Never share an OTP or card security code.
Can I change a name or travel date?
Contact the team as soon as possible with your reference. Changes depend on the airline, hotel, or package conditions and may involve a fare difference or other disclosed charges.
Will I receive a refund if I cancel?
Eligibility depends on your booking conditions, cancellation timing, supplier rules, and applicable law. See the Refund & Cancellation Policy and request a written breakdown for your booking.
How long does a refund take?
There is no single processing time for all bookings. Ask for the expected timeline and reference after the refund is approved; supplier processing and bank handling can affect arrival.
Travel & support
Are visas, baggage, and meals included?
Do not assume they are included. Check the written itinerary and supplier conditions, including baggage allowances, meals, transfers, and visa-related services, before booking.
What happens if my flight is cancelled?
Check the airline’s official notices and contact us with your booking reference. The available refund or rebooking options depend on your circumstances and applicable rules.
Where is Airsupport located?
B01, Basement, Building No. A87, Sector 4, Noida, Uttar Pradesh, India. Call +91 8909481288 before visiting to arrange a suitable time.